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Fair Business Conduct

B2B Dispute Resolution Portal

File an official commercial grievance against an IBL member or request mediated arbitration for payment & product quality disputes.

1

Log Dispute Ticket

Submit verified transaction details, invoice copy, and complaint summary.

2

Neutral Mediation

Our legal audit team contacts both parties to review contractual terms & evidence.

3

Binding Resolution

Amicable settlement or badge suspension for non-compliant members.

File a Dispute / Complaint

Please provide accurate transaction details to help our desk verify your claim quickly.

Data Protection Assurance

Your submission is kept strictly confidential. Evidence files can be attached during follow-up email verification with our legal team.

Direct Support Desk

For urgent disputes or ongoing ticket inquiries, reach our arbitration desk directly:

  • disputes@iblconnect.in
  • +91 98765 43210
  • Mon - Sat: 10:00 AM - 6:00 PM

Resolution Policy

  • Frivolous or fake claims lead to immediate blacklisting.
  • IBL acts as a neutral B2B mediator to protect MSME interests.
  • Non-responsive verified members face badge cancellation.